FAQ

 
  • Does Saluto have social media? @ShopSaluto on Instagram                   @shop-saluto Tik Tok
  • Do you have a store I can visit? We are exclusively online! This helps us serve customers across the United States. We plan on having pop ups in the Boston area, follow our instagram for details! @ShopSaluto
  • How can I use my store credit? Store credit is issued by email in form of a code that can be applied to future purchases at checkout.
  • How long will it take to receive my order? We aim to ship all orders received before 12pm EST Mon-Fri by that next day. Delivery typically takes 3-5 business days depending on your chosen shipping method.
  • I didn't receive an order or shipping confirmation. What should I do? Please email us at shopsaluto@gmail.com and we will get back to you in 24 hours.
  • I have a question. How can I contact you? You can reach us through Instagram DM or email (shopsaluto@gmail.com). We will respond in 24 hours.
  • Where are you located? Boston, Massachusetts.
  • How can I return an item? Please refer to our Returns Page for full details and information on returns.
  • I'm interested in an item that is sold out. How can I order one? Please email us at shopsaluto@gmail.com and we will notify you when the item is back in stock.